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Our warranty

Every job is covered by a one-year workmanship warranty from the day it’s complete. If something we built isn’t right, we come back and fix it at no cost.

What it covers

  • The work our crews and licensed partners did: installation, tile and panels, waterproofing, framing, trim and finish work.
  • Leaks from connections we made, and fixtures that we installed working loose.
  • Parts and labor for the repair, with no trip charge.

What it doesn’t cover

  • Products themselves, such as a faucet cartridge or a vanity finish. These carry their manufacturers’ warranties, which we register and handle for you.
  • Normal wear, damage from accidents or misuse, and changes made by someone other than 4 Seasons.
  • Parts of the house we didn’t work on, and hidden conditions you chose not to repair when we found them.

How to ask for a repair

Open your home in the app or at Your home and choose the job. Add a photo and a line about what you see, and pick a time. You can also reach us on the contact page.

We reply within one working day. Anything that could damage the house, like an active leak, gets a visit as soon as a technician can get there.

After the first year

Manufacturer warranties keep running for their own terms. For anything else, book a technician from Repairs and upkeep at the listed price.

Something isn’t right?